Digital Innovation for New Zealand Businesses

From tech stack selection to complete business automation, we help companies embrace the digital future

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Digital innovation and business transformation

About Unpluming

Unpluming is a premier innovation consultancy based in Tauranga, New Zealand, specializing in digital transformation and business process automation. Our team of expert consultants brings decades of combined experience in technology implementation, strategic planning, and business analytics. We understand that every business has unique challenges and opportunities in the digital landscape.

Since our founding, we've helped manufacturing companies, retail chains, and B2B enterprises across New Zealand to leverage technology effectively, reduce operational costs, and create sustainable growth. Our approach combines practical solutions with forward-thinking strategy, ensuring our clients not only solve today's problems but are prepared for tomorrow's challenges.

At Unpluming, we believe that successful digital transformation isn't just about implementing new technologies—it's about creating a culture of innovation and continuous improvement. We work closely with our clients to understand their business objectives, workflows, and pain points before recommending or implementing any solutions.

Unpluming consulting team in New Zealand office

Our Services

Tech Stack Review service

Tech Stack Review

Our comprehensive technology stack assessment evaluates your current digital tools and identifies opportunities for optimization. We analyze system integrations, identify redundancies, and recommend solutions that align with your business goals. This service helps businesses understand their technical debt and create a roadmap for technological advancement.

Roadmap to Automation service

Roadmap to Automation

We create customized automation strategies that transform manual processes into efficient digital workflows. Our roadmap includes phased implementation plans, ROI projections, and change management strategies. By focusing on high-impact areas first, we help businesses achieve quick wins while building toward comprehensive automation solutions that drive long-term efficiency and growth.

Business Intelligence & Analytics service

Business Intelligence & Analytics

Transform your data into actionable insights with our advanced analytics solutions. We design and implement custom dashboards, reporting systems, and predictive models that give you a competitive edge. Our approach focuses on creating accessible data visualization tools that empower decision-makers at all levels of your organization to make informed, data-driven choices.

Digital Strategy Consulting service

Digital Strategy Consulting

Our strategic consulting helps businesses align their digital initiatives with core business objectives. We evaluate market trends, competitive landscapes, and emerging technologies to create comprehensive digital strategies. Through collaborative workshops and executive coaching, we help leadership teams understand digital opportunities and threats, ensuring your organization is positioned for long-term success in an increasingly digital marketplace.

Innovation Approach

At Unpluming, we've developed a unique approach to innovation that balances technological advancement with practical business outcomes. Our methodology is built on four key principles: Assess, Design, Implement, and Optimize. This framework allows us to deliver consistent results across diverse industries and business models.

We begin with a comprehensive assessment of your current systems, processes, and business objectives. This deep understanding forms the foundation for designing solutions that address specific challenges while creating opportunities for growth and efficiency. Our implementation process emphasizes minimal disruption, proper training, and change management to ensure smooth adoption of new technologies and processes.

What truly sets us apart is our commitment to continuous optimization. We don't consider a project complete at implementation—we work with clients to measure outcomes, gather feedback, and iteratively improve solutions over time. This approach ensures that digital investments deliver sustained value and adapt to changing business needs.

Unpluming's innovation methodology diagram

Success Stories

Manufacturing automation case study

Production Efficiency Transformation

A leading New Zealand manufacturer struggled with production bottlenecks and inventory management challenges. We implemented an integrated IoT monitoring system and process automation solution that increased production efficiency by 37% and reduced inventory carrying costs by 42%. The new system provides real-time production insights and predictive maintenance capabilities, dramatically reducing downtime and improving quality control.

Retail digital transformation case study

Omnichannel Retail Revolution

A multi-location retail chain needed to unify their customer experience across physical and digital channels. Our team developed a comprehensive omnichannel strategy and implemented an integrated platform that connected point-of-sale, e-commerce, inventory, and customer data. The solution delivered a 28% increase in customer retention and a 45% improvement in inventory turnover while providing actionable customer insights that drove personalized marketing campaigns.

B2B service automation case study

B2B Service Automation

A professional services firm was struggling with manual processes that limited scalability and client satisfaction. We implemented an end-to-end service automation platform that streamlined client onboarding, project management, and billing processes. The transformation reduced administrative overhead by 65%, decreased billing cycles by 78%, and enabled a 40% increase in client capacity without additional staffing. The firm now leverages analytics to identify high-value service opportunities and optimize resource allocation.

Our Clients

Digital Transformation Resources

Industry Research

Stay informed with the latest industry insights and digital transformation trends. Our curated collection of resources helps New Zealand businesses understand the evolving digital landscape.

Implementation Guides

Practical guidance for implementing digital solutions in your business. These resources provide step-by-step approaches to common digital transformation challenges.

New Zealand Business Resources

Specialized resources for New Zealand businesses navigating digital transformation, including local case studies, funding opportunities, and regulatory considerations.

Our Innovation Research

Innovation research and data analysis

At Unpluming, we're committed to staying at the forefront of digital innovation through continuous research and development. Our team regularly conducts research into emerging technologies, industry-specific applications, and the evolving digital landscape of New Zealand businesses.

Our current research focuses on practical applications of machine learning for small and medium enterprises, sustainable digital transformation practices, and industry-specific automation opportunities in the New Zealand context. We collaborate with academic institutions, technology partners, and industry associations to ensure our research addresses real-world business challenges.

The insights gained through our research directly inform our consulting practice, allowing us to bring cutting-edge solutions and methodologies to our clients. We regularly publish our findings through white papers, case studies, and industry presentations, contributing to the advancement of digital innovation across New Zealand's business ecosystem.

AI & Machine Learning Research

Our research explores practical applications of AI and machine learning for New Zealand businesses across various sectors. We focus on accessible implementations that deliver measurable business value without requiring extensive data science resources. Recent projects include predictive maintenance models for manufacturing equipment, customer behavior analysis for retail, and automated document processing for professional services.

IoT Applications Research

Our IoT research investigates how connected devices and sensors can transform business operations in the New Zealand context. We explore cost-effective IoT implementations for supply chain visibility, environmental monitoring, asset tracking, and operational efficiency. Our approach emphasizes practical deployments that integrate with existing systems and deliver clear ROI.

Data Analytics Research

Our data analytics research focuses on helping businesses transform raw data into actionable insights. We investigate visualization techniques, predictive modeling approaches, and data democratization strategies that make analytics accessible throughout organizations. Our findings help businesses build data-driven cultures that enhance decision-making at all levels.

Cloud Transformation Research

Our cloud research examines best practices for cloud migration and optimization specific to New Zealand business requirements. We investigate hybrid and multi-cloud strategies, security and compliance considerations, and cost optimization approaches. Our findings help businesses leverage cloud technologies effectively while addressing unique regional considerations.

Latest Insights

Automation trends article image

Automation Trends Reshaping NZ Manufacturing

Our latest analysis explores how intelligent automation technologies are transforming New Zealand's manufacturing sector. From collaborative robots to AI-powered quality control systems, we examine the most impactful trends and their implications for competitive advantage, workforce development, and operational efficiency.

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Retail innovation article image

The Future of Retail: Digital Experience Innovation

This article examines how New Zealand retailers are reimagining customer experiences through digital innovation. We explore emerging technologies like augmented reality product visualization, personalized shopping experiences driven by AI, and seamless omnichannel journeys that blend physical and digital touchpoints.

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Data strategy article image

Building a Data Strategy for SMEs

This practical guide helps small and medium enterprises develop effective data strategies without enterprise-level resources. We outline a step-by-step approach to identifying valuable data sources, implementing appropriate analytics tools, and creating decision-making frameworks that drive business value from data assets.

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Upcoming Webinars

JUN 15

Tech Stack Optimization for Manufacturing

This webinar explores how manufacturing businesses can evaluate and optimize their technology stack to eliminate redundancies, improve integration, and support digital transformation initiatives. We'll share practical assessment frameworks and case studies from New Zealand manufacturers.

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JUL 08

Data-Driven Decision Making for Retail

Join us to learn how retail businesses can leverage customer data, market trends, and operational metrics to make better decisions. We'll cover practical approaches to retail analytics, visualization techniques, and change management strategies for building a data-driven culture.

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AUG 22

Automation Roadmap Workshop

This interactive workshop will guide participants through the process of creating a practical automation roadmap for their business. We'll cover assessment techniques, prioritization frameworks, implementation planning, and ROI calculation to help you build a compelling case for automation initiatives.

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Join Our Innovation Community

Connect with like-minded business leaders and innovation practitioners through our New Zealand Digital Innovation Community. Members gain access to exclusive events, peer networking opportunities, and specialized resources to support their digital transformation journeys.

Our community brings together executives, technology leaders, and change agents from across industries to share experiences, challenges, and best practices. Through facilitated discussions, expert presentations, and collaborative problem-solving, members accelerate their learning and build valuable professional relationships.

Community benefits include quarterly innovation roundtables, monthly virtual meetups, a private discussion forum, early access to research findings, and discounted access to our workshops and training programs. Join today to become part of New Zealand's most dynamic digital innovation network.

Join the Community
Innovation community event

Get Your Free Consultation

Visit Our Office

28 The Strand
Tauranga 3110
New Zealand

Map showing Unpluming office location in Tauranga

Contact Details

Phone: +64 7 972 4042

Email: [email protected]

Hours: Monday-Friday, 9am-5pm NZST